Frequently asked questions
Answers to the questions we hear most.
Do I need an appointment for the emergency department?
No. The emergency department is open 24/7 and no appointment is needed. If you believe you are experiencing a medical emergency, call 911.
How much will my visit cost?
Use the Patient Cost Estimator for a personalized estimate, or download our standard charges file (CSV) from the billing page.
How do I pay my bill?
Pay online through our secure payment portals on the billing page, or call (731) 968-3646 to pay by phone.
What insurance do you accept?
We accept most major plans, including Medicare and Medicaid. See insurance information for the full list and financial assistance options.
How do I get a copy of my medical records?
Submit a signed authorization form to our HIM department; the steps are on the medical records page.
What are visiting hours?
Patient visiting is 7:00 AM – 9:00 PM daily; the emergency department is always open. Details in the visitor information section.